We care deeply about your privacy. This policy explains how MAI collects, uses, and protects your personal and wellness data.
Effective Date: January 1, 2025 · Last Updated: January 1, 2025
Welcome to MAI. We are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy describes how MAI — Your Manifesting AI ("MAI," "we," "us," or "our") collects, uses, shares, and protects information about you when you use our mobile application and related services (collectively, the "Service"). By using MAI, you agree to the practices described in this policy.
We collect information you provide directly to us and information generated through your use of the Service.
When you create an account, we collect your name and email address. If you sign in through Apple or another third-party provider, we receive basic profile information in accordance with that provider's privacy policy.
The core of MAI involves emotional and personal wellness content. This may include:
We automatically collect information about how you interact with the Service, including features used, session duration, screens visited, and in-app actions taken.
We collect device type, operating system version, unique device identifiers, IP address, and crash or diagnostic data to ensure app stability and performance.
Subscription payments are processed entirely by Apple through the App Store. We do not collect or store your credit card or payment details directly.
We use the information we collect to:
We will not use your emotional or wellness data for purposes unrelated to providing the MAI experience without your explicit consent.
We do not sell your personal information. We do not rent, trade, or share your personal data with third parties for their own marketing purposes.
We may share data in the following limited circumstances:
We work with trusted third-party vendors to help operate the Service, including cloud hosting, analytics, and customer support tools. These providers are contractually bound to handle your data only as directed by us and in accordance with applicable privacy laws.
Subscription payments are handled by Apple. Please review Apple's Privacy Policy for details on how payment data is processed.
We may use analytics tools that receive aggregated and anonymized usage data to help us understand how the app is used. This data does not include identifiable personal information or wellness content.
We may disclose information when required by law, court order, or to protect the rights, safety, or property of MAI, our users, or the public.
MAI uses artificial intelligence to generate personalized responses, intentions, and guidance based on what you share. Here is how we handle that data:
When AI models are used to process your data, we ensure they operate under strict confidentiality obligations consistent with this policy.
MAI processes data that may be considered sensitive, including emotional states, mental wellness indicators, and personal reflections. We treat this category of data with heightened care.
Important: MAI is not a licensed mental health provider, therapist, psychiatrist, or medical professional. Content generated by MAI is for general wellness and personal development purposes only. It is not a substitute for professional mental health treatment, therapy, or medical advice. If you are in crisis or experiencing a mental health emergency, please contact emergency services (911) or a crisis line (988 Suicide & Crisis Lifeline) immediately.
By using MAI, you acknowledge that you are sharing emotional and wellness information voluntarily to receive a personalized experience. You may delete this data at any time by deleting your account or contacting us.
We do not share identifiable health or emotional data with any third party for advertising, profiling, or other secondary purposes.
Regardless of where you live, you have the following rights with respect to your personal data:
To exercise any of these rights, contact us at Team@askmai.app. We will respond within 30 days. Deleting your account will initiate the deletion of your personal and wellness data within 30 days, except where retention is required by law.
If you are located in the European Union or European Economic Area, the following applies:
We process your personal data under one or more of the following lawful bases:
In addition to the rights listed above, EU/EEA residents have the right to restriction of processing, the right to object to processing based on legitimate interests, and the right to lodge a complaint with a supervisory authority.
Your data may be processed in the United States or other countries. Where required, we use Standard Contractual Clauses or other approved mechanisms to ensure adequate protection for international transfers.
To exercise your GDPR rights or for data protection inquiries, contact us at Team@askmai.app.
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights:
To submit a CCPA request, contact us at Team@askmai.app or use the in-app account settings.
MAI is a mobile app and does not use traditional browser cookies. However, we and our service providers may use similar tracking technologies, including:
We do not use advertising trackers, behavioral advertising networks, or cross-app tracking. You can reset your device's advertising identifier at any time through your device settings to further limit tracking.
We retain your personal data for as long as your account is active or as needed to provide you the Service. Specifically:
When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required by law to retain certain records longer. To delete your account, go to Settings in the app or email us at Team@askmai.app.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes through the app or by email. Your continued use of MAI after the effective date of any update constitutes acceptance of the revised policy.
We're here to help. Reach out to our team and we'll respond within 24–48 hours.
Team@askmai.app